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    SHIPPING

    Where does Bloom B. ship?

    Bloom B. ships worldwide.

     

    Shipping

    We’ll try to get them to you as fast as we can! 

    USA Standard (2-7 business days): $5.99 

    We also offer Free Standard shipping on all orders over $49 to US customers. Please allow 1 to 2 business days for us to receive and process your order.

    *You may experience longer delivery times when shipping to Hawaii and Alaska.

     

     

     

    When will my order ship?

    Processing takes 1 to 2 business days (and orders placed after 1pm ET are processed the next business day). Then USPS takes it from there. You’ll get an email with a tracking number as soon as your package ships. Shipping to Hawaii and Alaska will take about 11~15 days.

    I'm having problems with the tracking.

    Sometimes the carrier takes 1-2 business days to register your shipment status. If your tracking number isn’t updating or working at all, please reach out to us as soon as you can via support@bloombshop.com and we’ll get back to you.

     

    We will always do our best to ensure that your product arrives directly to you and in perfect condition. Unfortunately shipping services may not provide 100% perfect deliveries. Please understand that some uncertainties, mistakes and special circumstances could occur; so we want you to trust us and we will do our best to avoid or resolve them for your best.

     

     

    RETURNS & EXCHANGES

    What’s your return policy?

    Products valid for returns, refunds, or exchanges are only those received with defect or damage. While we understand that you might have changed your mind, we won't be able to take these items back due to personal hygiene standards and merchant limitations. 

    Products that are defective can be refunded, returned, or exchanged within only 15 days upon receipt of your order. Outside this timeline, the product could have already been exposed to factors beyond our control which could have contributed to the damage/defect.
    Products should be in its original purchase condition and must be unused

    Defective items that are part of a set must be returned as a whole set

     

    How do I place a return or exchange?

    Please contact us through email support@bloombshop.com

    After negotiation of the return procedure details, such as refund, charges, and shipping cost responsible side; we will give you instructions how to send back returning products back to us.
    Please pack the contents carefully to avoid damage.
    「Request for Return」 Form
    * Order number (reported in the order confirmation e-mail) :
    * Name:
    * Reasons for return:
    * Customer’s PayPal account to get a refund
    Products must be resent within 15 days after the Delivery Date, which would be printed on the order packaging slip.
    All FREE products and FREE gifts that were included to the order must be returned as well.
    Your return will be processed promptly upon arrival. We are unable to process your refund until we receive the product back.
    Items must be returned in the original condition in which they were delivered to you. 

    Returns should be shipped to:

    Bloom B.

    99 wall st. #337

    New York, NY 10004

     

    How long does it take to process a return?

    Credit card refunds usually take 5-10 business days to appear on your statement.

     

    What should I do if I receive the wrong product?

    We are so sorry for that mistake! Please contact us at support@bloombshop.com and we’ll be sure to get you the correct products.